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Documenting Stakeholder Needs

Understanding What Stakeholders Really Need

In the Documenting Stakeholder Needs phase, you will focus on understanding and capturing what stakeholders truly need from a solution. These stakeholder requirements, also called business requirements, define what the solution must accomplish—not how it will be built. By keeping the focus on needs over implementation, you can create a solid foundation for a solution that genuinely meets expectations.

Meeting

Stakeholder Needs Techniques

Identifying Pain Points and Opportunities

This guide will teach you how to use an "As-Is" process model to identify potential problems and opportunities within current processes.

Process Model BPMN - Basics

This guide outlines the basic structure and common symbols within a BPMN process model.

Process Model BPMN - Advanced

This guide gets more in depth on a BPMN process model.

Validating Actors and Use Cases

This guide will help you meet with your stakeholders to review and gain approval on actors and use cases.

Harvesting Requirements from Business Process Diagrams

Often, existing documentation is a great way to gather requirements. This guide focuses on using business process diagrams for this activity.

Defining Transition Requirements

Use this guide to help you identify transition requirements, which are temporary requirements that are simply meant to facilitate a seamless transition from the current state to the desired new state of the organization.

Defining Reporting Requirements

Use this guide to help you identify reporting requirements, which define what information the final solution needs to provide to the organization.

Defining Interface Requirements - Business and Functional

Use this guide to help you identify interface requirements, which define how the solution will exchange information with other data sources.

Defining Data Requirements - Business Data Dictionary

This guide will help you build or add to a business data dictionary, which includes descriptions for all data-related terms used within an organization.

Creating a Use Case Inventory

Use this guide to create a consolidated list of use cases that identify all the functions the solution needs to contain.

Creating a Backlog

This guide will help you create a list of requirements prioritized by customer value. This backlog becomes useful for projects where there is not enough time to address all the gathered requirements.

Modeling System Function Using Use Cases

Use this guide to create a use case diagram, which will provide a high-level overview of the scope and functionalities of a solution.

Conducting Mandate Analysis

Mandates are an important source of requirements information. Use this guide to help you derive requirements from mandates.

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